Acceptable Use Policy

Effective Date: July 7, 2026

Introduction

This Acceptable Use Policy ("AUP") describes the rules and restrictions that apply to your use of TipiPhone services.

By using our services, you agree to comply with this policy. Violations may result in suspension or termination of your account.

Permitted Use

You may use TipiPhone services for lawful business communications, including:

  • Business phone calls and customer support
  • Inbound SMS and messaging services
  • Call routing and IVR workflows
  • Internal team communications
  • Marketing communications where permitted by law and with proper consent

Prohibited Use

You may not use TipiPhone services for:

  • Illegal activities or fraud
  • Harassment, abuse, or threats
  • Spam, unsolicited bulk messaging, or robocalls without consent
  • Spoofing, caller ID manipulation, or deceptive practices
  • Distribution of malware or malicious content
  • Activities that violate telecommunications laws or regulations
  • Any use that harms our network, other customers, or third parties

Messaging Compliance

All SMS and messaging use must comply with applicable laws, including obtaining proper consent where required and honoring opt-out requests promptly.

Number Use

Phone numbers provided through TipiPhone must be used in accordance with applicable numbering regulations and may not be resold, transferred, or misused.

Enforcement

TipiPhone reserves the right to investigate suspected violations, suspend services, terminate accounts, and cooperate with law enforcement as appropriate.

Changes

We may update this Acceptable Use Policy from time to time.

Contact

For acceptable use-related inquiries: support@tipiphone.com